OUR ADVANTAGES
- 033 0808 0184 or e-mail
At your service! -
Ordered today,
delivered within 48h * -
Free delivery
from 100 € * - Secure payment
- Discounts up to 30%
United Kingdom:
*The shipping rate is €6.95 and is free from €100
Orders placed before 15pm on working days, are delivered within 48 hours.
Delivery at the location of your choice: to your door, at the office, with familiy, friends, neighbours, ...
Delivery is attempted twice if nobody is present, third delivery on appointment.
*The shipping rate is €6.95 and is free from €100
Orders placed before 15pm on working days, are delivered within 48 hours.
Delivery at the location of your choice: to your door, at the office, with familiy, friends, neighbours, ...
Delivery is attempted twice if nobody is present, third delivery on appointment.
Our service
New reviews
- (1)Zylkene Caps 75Mg 30 tablets
* * * * *
- (1)Bio-Rhumal Forte 1500mg Promo 180 + 30 tablets
* * * * *
- (1)Mustela Dermo-soothing Wipes 70 items
* * * * *
- (1)La Roche Posay Cicaplast Balm B5 100 ml
* * * * *
- (1)Aderma Exomega Shower Oil w/Parab 500 ml
* * * * *
Frequently Asked Questions
Your first visit?
Your first order?
Offer and stock
- What can I find on the website of online pharmacy Farmaline?
- I'm looking for a specific product, how can I find this fast?
- I can't find a certain product. Can you help me?
- I'm not sure which product I need, can I get some advice about this?
- There is no extra information about the product I'm interested in? Now what?
- How do I know if a certain product is in stock?
Register and Login
- How can I register?
- What does "bus" mean in the contact information section in the registration form?
- Which data do you keep? Why?
- Why is there asked for a phone number at the registration?
- Why do you ask me questions about my health?
- What is my client number?
- How can I log in? What is my login?
- What if I have forgotten my password?
- What if my password isn't accepted?
- I have a new email address. How can I let you know?
- I can't log in on my account anymore. Now what?
Order
- How does the shopping cart work?
- How do I know if my order has been completed succesfully?
- Can I get an invoice for my order?
- What is my order number?
- Can I check my order's process? Can I see the status of my order?
- I have just placed my order, but I've forgotten something. Can I still adjust my order?
- I have just placed my order, but regret my choice. Can I still cancel my order?
- I have just placed my order, but I have filled out the wrong delivery address. Can I still change this?
- Can I order by fax or by phone?
- I have accidentally ordered twice. What should I do?
- I have placed an order with payment option bank transfer, but I would like to pay online instead. Wat should I do?
- What is a promotion code?
- How do I use my promotion code?
- How do I use the credits on my account?
Payment
- How can I pay safely?
- What payment options do you offer?
- I'm not sure that my payment has been completed correctly. What can I do?
- On which bank account number can I pay for my order by bank transfer?
- What is an IBAN-code?
- What is a BIC-code?
- When should I pay if I choose to pay by bank transfer?
- Can I choose to pay at reception of the package? (pay at delivery)?
- Can I pay with a bank cheque?
Delivery
- How much are the shipping costs/delivery costs/port costs?
- What is the delivery period? When is my order delivered at my house?
- Is it possible to deliver my order to a different address than my home adress?
- Can I pick a date to have my package delivered?
- How will I be informed that my package is on its way?
- Can I monitor my delivery's satus somewhere?
- I wasn't at home at the moment of delivery, where can I find my package?
- The delivery period is taking longer than expected. What should I do?
- I have moved, where can I report my new address?
- I have paid, but haven't received my order yet. What should I do?
- I have paid and received a message afterwards that my payment wasn't accepted. Now what?
Email messages
- How can I subscribe or unsubscribe to your newsletter?
- I'm not receiving any mails from Farmaline. Why is this?
- I don't want to receive any mails from Farmaline. Is this possible?
After-sales
- Can I return an order?
- I have received the wrong product or a product that I didn't order. What should I do?
- My package is incomplete (missing products). Now what?
- My package is damaged. What should I do?
- My package has not been delivered. Now what?
Reviews
- What are reviews?
- Why are these reviews online?
- What's in it for me?
- Do I get something in return for my review?
- What are the requirements for a good review?
- My credit hasn't been put on my account yet. Why is this?
- Why can't I review certain products?
